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The Engine House Help Centre

Welcome to NEST, The Engine House Service Portal

NEST has had an update!

Take a look around, for more information and access to The Engine House Knowledgebase, please create an account

Topics

  • Engine House Important Updates
    • MEMBER COMPLAINTS
      MEMBER COMPLAINTS

Suggested forms

  • FACILITIES MISCELLANEOUS REQUESTS in Engine House Customer Service

    •Studio/Office Improvements: Member-led upgrade or alteration requests.
    •Furniture Repairs: Desks, chairs, or fittings.
    •General Wear & Tear: Unspecified or minor building issues.

  • CLEANING & ENVIRONMENT in Engine House Customer Service

    •Report waste management issues, full bins, or recycling problems.
    •Log cleaning complaints, special cleaning requests, or hygiene concerns.
    •Request pest control support for infestations or sightings.

  • ACCESS CONTROL AND FOB REQUESTS in Engine House Customer Service

    • Requests for new or replacement key fobs or access cards.
    • Updates to access levels or permissions for members and staff.
    • Reports of access issues (e.g. not working at certain doors or times)

  • Weekly Fire Safety Check in Engine House Customer Service
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